Service and Maintenance

Keeping Your Intralogistics System Running Reliably

GEBHARDT provides service and maintenance support for automated intralogistics systems, helping manufacturers and distributors maintain system availability, reduce downtime and support long-term performance.

Our service offering can be tailored to your operation, system requirements and level of cover needed, from technical support and planned maintenance to spare parts, training and digital services.

intralogistics customer support

Our Support Services

Service Support for Automated Systems
Service Support for Automated Systems

Every automated warehouse and distribution operation is different. GEBHARDT can support your system with a service approach built around your equipment, operating environment, shift patterns and business priorities.

This can include day-to-day technical support, planned maintenance, field service, spare parts support and training for key users.

When your system is critical to daily operations, fast access to technical support matters. GEBHARDT provides customer service, technical assistance and hotline support to help your team respond to issues quickly and effectively.

Support can include remote issue assessment, fault diagnosis, technical guidance and escalation to field service where required.

Maintenance, Repairs and Spare Parts
Intralogistics Maintenance, Repairs and Spare Parts

Planned maintenance helps protect system reliability and reduce the risk of unplanned downtime. GEBHARDT can support inspections, preventive maintenance, repairs and on-site field service to help keep your equipment operating as expected.

Spare parts support also helps maintain system availability by giving customers access to replacement parts and support for critical components.

Training and Digital Services
Intralogistics Training and Digital Services

Effective training helps operators, maintenance teams and key users understand the system and respond confidently to operational issues. GEBHARDT can provide training to support safe working practices, efficient system use and quicker issue identification.

Digital services can also provide greater transparency across your automated system, helping monitor performance, identify trends and support long-term optimisation.

Explore GEBHARDT Galileo Digital Services

Need support for your existing system?

If you are an existing GEBHARDT customer and need help with your intralogistics system, our service team is here to support you.

Whether you need technical assistance, maintenance support, spare parts, training or help with an operational issue, please get in touch and we’ll direct your request to the right team.


Contact Us!

To enquire about our solutions or get support, call or send us a message.